Privacy Policy

We are committed to protecting the privacy of our customers at all costs, and in this connection, we have set up a comprehensive Privacy Policy for strictly maintaining the confidentiality of customers’ data and information. In the collection of data and information belonging to our customers for the purposes of delivery of our services, we vouch for remaining unambiguous, explicit, and transparent throughout.

In this Privacy Policy, our customers shall be referred to as the “customers,” “users,” “members,” “account-holders,” “traders,” “he,” “she,” “them,” and “it” either in plural or singular forms. Similarly, Elitefunds shall be referred to as “Elitefunds”, “broker,” “brokerage service provider,” “trading platform,” “trade facilitator,” “us,” and “we” in the document.

Our Privacy Policy duly covers any and all data and information which we collect, require, or demand from our customers. In addition, the Privacy Policy also duly covers the aspect of data and information sharing and how we use such information and data, and especially with whom we can or cannot share such information and data. The policy also contains processes and procedures coming out of the Privacy Policy, which also includes procedures pertaining to change, alteration, and modification made or occurred in the existing information and data. Similarly, the Privacy Policy also contains the process through which we ensure the protection of our customers’ data and information.

This Privacy Policy is an essential part and parcel of and incidental to Elitefunds Terms and Conditions.

You realize that during the registration process, Elitefunds shall be collecting the data and information which is necessary for us to ensure the rendering of our brokerage services. Similarly, the same is being collected particularly for enabling you to access our brokerage services, trading platform, tools, resources, and features.

In case we find a deficiency in the information and data or that there is misinformation, or that you are refusing to provide the same, then we reserve the right to refuse or suspend our services to you either temporarily or permanently with or without giving anybody a notice. You are entitled to use some of our features without the need to provide any or all information or data. Under this Privacy Policy, we are entitled to process the information and data which you have supplied to us.

This Privacy Policy extends to any and all of our services, facilities, tools, resources, features, applications, and software, including our website. In particular, this Privacy Policy will not apply to such practices which Elitefunds does not exercise and those which are beyond Elitefunds scope, control, and ambit or to any individual who is not part of Elitefunds nor in agreement with us. Likewise, this Privacy Policy does not cover nor does it apply to the data and information belonging to Elitefunds founders, directors, management, staff, personnel, officers, or employees. However, in case any of them decides to use Elitefunds services, they are entitled to obtain our services subject to the application of our Privacy Policy

Data & Information Collection

The data and information sought from our customers are collected based on various methods. For instance, the primary source of information and data collection is our trading platform which you shall be using, or the communication between you and us, including our offices and authorized personnel, etc. The information and data are further collected from third-party sources as well as through surveys, customer feedback, and by any means necessary.

The information we seek also comprises providing personal information on an individual level by all of our customers. For the sake of clarity, we would like to explain that any information which is helpful in the identification of the user is hence ‘personal information.’ So the personal information includes providing us with your full name, gender, office and home addresses, age, mobile and telephone numbers, email address, or other contact details. In addition, your financial and wealth statements, bank account details, social security number, national id card, passport, utility bills, etc., can all prove your identity, and hence they too are part of your personal information.

You need to make yourself understand that we require such information and data for the purposes of identification and for carrying out an AML and KYC background back. More importantly, we guarantee our services when somebody has sent us a duly filled-in registration form and deposited the initial deposit amount in a trading account. So for the purposes of registration and fulfilling the initial deposit requirement, we are authorized to collect such information and data from our customers.

We accept oral and document-based evidence for checking the identity of our customers. However, we reserve the right to confirm the evidence by any means necessary. In this connection, prior to offering your membership or even after the registration, we reserve the right to seek documentary proof, particularly with regard to your identification. As documentary proof, you shall be responsible for providing us documents such as front and back copies of your utility bills, credit or debit cards, national ID cards, social security cards, passports, financial, wealth, and bank statements, etc.

We are authorized to take whatever steps or employ the best security standards to ensure the security of your information and data. In case the data is stolen or misused or scammed, or hacked at no fault of Elitefunds, then we shall not be responsible. This Privacy Policy binds us not to give intentionally or unintentionally your data and information to anyone without your permission, except that the data and information have been sought by a competent court of law.

Only the customer or Elitefunds or our authorized personnel shall be authorized to access the data. You shall be responsible for letting us know if your data or information has been changed, altered, or modified. We reserve the right to maintain and process your data and information and keep the original or copied within our local servers and storage devices.

You have the right to deny or grant access to the cookies or restrict them according to your needs. Cookies are part of our website through which we identify our traders and visitors.

Policy for Mobile Trading

In principle, this Privacy Policy is applicable in its existing form to Elitefunds mobile trading app, which is a value-added service allowing convenient access to our platform. However, there are a few differences between the general policy and the policy for mobile trading.

When installing our mobile trading app, our app will seek permission to access your mobile device. It is at your discretion whether you accept or refuse permissions or restrict them to a certain extent. The followings are the permissions we obtain for mobile trading:

Installation of the app
Storage Access
Access to microphone
Media storage
Access to contacts
Access to internet

If you do not need the app, then you can use our web trading platform. In case you have downloaded the app but no longer wish to use the same, you can delete it by pressing the Uninstall button.